Wholesale Services / Operator Services
Our Operators are at YOUR Service
No matter what your call volume - whether in the hundreds or the millions - we can help you save money and increase profits with Consolidated's Operator Services: Operator-Assisted Services (automated and live), Directory Assistance (automated and live), Answering Service , Switchboard Service
Operator Services
Why choose Consolidated?
- Over a century of telecommunications experience.
- Financial stability.
- Master Call Center certified operator centers located in the Midwest.
- Operator Service and Directory Assistance from the same provider.
- Customer service team available 24x7.
For several consecutive years, Consolidated Operator Services has earned the elite Master Call Center Certification for providing exceptional service to directory assistance customers.
The Master Call center designation is the highest awarded by Paisley Group, an independent directory assistance and operator services consulting firm. Consolidated's scores in the Paisley study placed it among the top call centers in the nation for customer service and fulfillment.